Frequently Asked Questions (FAQ)
Digital-PrintHub – Custom Prints, Made Simple
1. What products do you offer?
We specialize in custom-printed apparel, home decor, accessories, and wall art. All items are made to order and produced on demand.
2. How does print-on-demand work?
When you place an order, your product is printed and fulfilled by our production partners. This allows for zero waste, fresh inventory, and faster processing.
3. Can I customize my order?
Yes. You can upload your design or choose from our available templates. We also offer text customization options during checkout.
4. How long does shipping take?
- Production Time: 2–5 business days
- Shipping Time:
- Domestic: 3–7 business days
- International: 7–21 business days
You will receive tracking details once your order ships.
- Domestic: 3–7 business days
5. Where do you ship?
We ship globally. Shipping rates and times vary based on your location and the product type.
6. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay. All transactions are secured.
7. Can I return or exchange an item?
As all products are custom-made, we do not accept returns or exchanges unless the item is defective or incorrect. Contact us within 7 days of delivery with proof of the issue.
8. What if my order arrives damaged or incorrect?
Email us at [YourSupportEmail] with your order number and a photo of the issue. We’ll replace or refund the item in accordance with our return policy.
9. Do you offer bulk or wholesale discounts?
Yes. For bulk inquiries or custom business printing, contact us directly at [support@digital-printhub.xyz] for a custom quote.
10. How do I contact support?
You can reach us via email at [support@digital-printhub.xyz] or through our contact form on the website. We typically respond within 24–48 hours.